Operational policy, not a waiver of rights. Mandatory law and the specific terms displayed for a transaction prevail where they provide additional rights or obligations.
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India-first privacy operations
BookPGnow is preparing its operational controls around the Digital Personal Data Protection Act, 2023 and the notified phased commencement. Rights and duties apply according to the provisions in force on the date of a request; mandatory law always overrides this summary.
- Clear notice and purpose
- Reasonable security safeguards
- Access, correction, erasure and grievance workflows as applicable
- Consent withdrawal without blocking unrelated services
When GDPR applies
GDPR rights are supported when the GDPR applies to the person and processing. These can include access, rectification, erasure, restriction, objection and portability. Some rights have conditions and exceptions, including legal claims and statutory retention.
- Choose the jurisdiction in the request form
- We may verify identity before disclosure or deletion
- A response explains any data that cannot yet be erased
How to make a request
Sign in and use the privacy request form so the request is linked to the correct account and receives a traceable reference. If you cannot access the account, contact support and complete an alternative identity check.
- One open request of the same type at a time
- Never send full Aadhaar, card number, PIN or OTP in the reason field
- Track status from the same page
Official references
Use the current official text for legal interpretation; BookPGnow summaries are practical guidance.
Digital Personal Data Protection Act, 2023 - MeitYDPDP phased commencement notification - MeitYGeneral Data Protection Regulation - EUR-Lex