सोप्या भाषेत policies. प्रत्येक action trackable.
Booking, payment, privacy, safety आणि platform decision कसे काम करतात ते समजा आणि योग्य action घ्या.
Plain-language summariesVersioned operational rulesMandatory law prevails
Platform operator
CanWe Technologies LLP
Indian limited liability partnership · LLPIN ACY-4633- Registered office
- J-68, Sector 3, Airoli, Navi Mumbai, Thane, Maharashtra 400708, India
- Customer care & grievance
- [email protected]
Policy library
Start with the decision you need to make.
These pages describe BookPGnow operations and do not replace transaction-specific terms or professional legal advice.15 policies
01Privacy · All visitors, tenants, owners and providersPrivacy noticeWhat BookPGnow collects, why it is used, where it is shared and how long it is retained.02Privacy · PG owners, landlords and authorised business partnersPartner KYC & listing verificationHow BookPGnow verifies PG owners, landlords, authorised property managers and service partners before publication or settlement.03Privacy · People whose personal data is processed by BookPGnowData rights: DPDP & GDPRA practical route for access, correction, erasure, consent and privacy grievances.04Privacy · Signed-in marketplace account holdersAccount & data deletionRequest account closure and erasure with identity checks, status tracking and clear retention exceptions.05Bookings · Customers, PG owners and service providersCancellation policyHow cancellation works for PG beds, visits, rentals and service bookings.06Bookings · Customers, residents and marketplace partnersBooking & service delivery policyHow BookPGnow delivers booking records, accommodation access, visits and local services without physical shipping.07Bookings · Customers using BookPGnow checkoutReturns & exchanges policyWhy physical returns do not apply and how customers report an undelivered or materially different service.08Bookings · Anyone who paid through BookPGnow checkoutRefund policyEligibility, calculation, gateway routing and status evidence for every refund.09Bookings · Customers and marketplace partnersBooking, payments & platform chargesWho receives money, what BookPGnow records and how fees, offers and settlements are shown.10Platform · PG owners, residents and prospective tenantsPG, owner & resident policyPlatform standards for listings, live beds, deposits, house rules and resident conduct.11Platform · All marketplace users and partnersMarketplace terms of useThe roles, account duties and transaction rules for using BookPGnow.12Privacy · Website and app visitorsCookies & consent choicesEssential sessions, preference storage, measurement and communication consent.13Safety · Customers, residents, owners and providersTrust, safety & scam preventionChecks for listings, people, payments, chat and urgent incidents.14Safety · Everyone who publishes or messages on BookPGnowAcceptable use & content policyRules for listings, reviews, chat, promotions and automated use of the platform.15Safety · Customers, partners and affected peopleComplaints & grievance redressalHow to report a booking, privacy, safety, content or partner issue and track resolution.
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