BookPGnow.inVerified stays · Pune
Knowledge Base

Safety & support

Report a scam, complaint or urgent issue

Choose the right route and preserve safe evidence.
Estimated time3–5 minLast reviewed1 Aug 2026

Follow these steps

  1. 1

    Step 1

    For immediate danger, contact local emergency services first.

  2. 2

    Step 2

    For platform issues, open the signed-in support inbox and choose the problem type.

  3. 3

    Confirm the outcome

    Attach booking and payment references, but never OTP, PIN or full card/Aadhaar details.

Keep private information out of chat.

BookPGnow staff will not ask for your OTP, UPI PIN, card PIN, password or full Aadhaar number.

Related policyComplaints & grievance redressal

How to report a booking, privacy, safety, content or partner issue and track resolution.

Still stuck?

Open support with the exact reference.

Contact support