Operational policy, not a waiver of rights. Mandatory law and the specific terms displayed for a transaction prevail where they provide additional rights or obligations.
CanWe Technologies LLP · LLPIN ACY-4633J-68, Sector 3, Airoli, Navi Mumbai, Thane, Maharashtra 400708, India[email protected]
Accurate inventory
Owners must publish current photos, room and bed structure, occupancy state, rent, deposit, amenities, food, location, eligibility and house rules. Occupied beds are shown without exposing resident names to public users.
- No duplicate or bait listing
- Availability must match the operating record
- Sponsored placement never replaces verification status
Move-in and deposit
The booking record should identify the selected bed, monthly rent, deposit, inclusions, notice period and any move-in balance. Owners remain responsible for lawful accommodation documents, resident receipts, maintenance and deposit handling; BookPGnow records only the platform-managed parts shown in the transaction.
- Condition evidence at handover
- Receipts for all recorded collections
- Deposit deductions require a reason and evidence
Resident and owner conduct
Both parties must follow disclosed house rules, safety requirements and applicable law. Harassment, discrimination prohibited by law, coercive off-platform payment, hidden fees, fake reviews and unauthorised disclosure of resident data can lead to suspension.
- Emergency matters go to local emergency services first
- Platform complaints require evidence and a booking or listing reference
- Moderation decisions are auditable