Marketplace help
Use your account timeline for booking, payment and owner conversations. Sensitive cases stay attached to the relevant transaction.
Compare the live room, bed, monthly rent, deposit, paid amenities and property rules. Ask the owner when a required fact is not published.
The payment reference and booking state appear in your account. Do not rely on screenshots or messages outside BookPGnow for payment proof.
Common questions
Sign in and open Account, then Bookings. The platform timeline shows the bed, payment and confirmation states.
Use the support inbox in your account so the case remains linked to your identity and transaction history.
Need help with a specific transaction?