Knowledge Base

PG owners

Handle enquiries and direct bookings

Keep leads, messages, holds and paid bookings in the correct state.
Estimated time3–5 minLast reviewed1 Aug 2026

Follow these steps

  1. 1

    Step 1

    Open the owner inbox to reply to the linked seeker.

  2. 2

    Step 2

    Use enquiry for questions; use booking for a selected bed and payable checkout.

  3. 3

    Confirm the outcome

    Do not manually mark paid without a verified transaction record.

Keep private information out of chat.

BookPGnow staff will not ask for your OTP, UPI PIN, card PIN, password or full Aadhaar number.

Related policyBooking, payments & platform charges

Who receives money, what BookPGnow records and how fees, offers and settlements are shown.

Still stuck?

Open support with the exact reference.

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