Estimated time3–5 minLast reviewed1 Aug 2026
Follow these steps
- 1
Step 1
Open Transactions and locate the original payment.
- 2
Step 2
Copy the payment and refund references.
- 3
Confirm the outcome
If the displayed gateway window passes, contact support from the same account.
Keep private information out of chat.
BookPGnow staff will not ask for your OTP, UPI PIN, card PIN, password or full Aadhaar number.
Eligibility, calculation, gateway routing and status evidence for every refund.