Knowledge Base

Tenant account

Request account and data deletion

Submit, verify and track an erasure request.
Estimated time3–5 minLast reviewed1 Aug 2026

Follow these steps

  1. 1

    Step 1

    Sign in and open Compliance > Account & data deletion.

  2. 2

    Step 2

    Review retention exceptions and confirm the request.

  3. 3

    Confirm the outcome

    Save the request number and track its status on the same page.

Keep private information out of chat.

BookPGnow staff will not ask for your OTP, UPI PIN, card PIN, password or full Aadhaar number.

Related policyAccount & data deletion

Request account closure and erasure with identity checks, status tracking and clear retention exceptions.

Still stuck?

Open support with the exact reference.

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